Shipping, returns and exchanges

Shipping

Shipping within New Zealand is generally a flat-rate of $8 nationwide for your whole order.

A few products have a slightly lower shipping rate becuase the item is small and light. If you buy items with different shipping rates, the highest rate will be applied for the whole order.

Items will be shipped as soon as possible, with delivery approx 3-5 days after ordering. In the case of preorders, your whole order will be shipped as soon as the preorder arrives.

Packaging

I will do my best to package things really well so your order will arrive in good shape.

I like to reuse packaging where I can. So don't be surprised if your order comes packaged in an old shoe box or a box from the supermarket, and stuffed with last week's newspaper.

Delivery

Deliveries are by courier and need a signature upon delivery. If there's no one at the address to sign for the package, a card will be left for you to contact the courier company to arrange redelivery.

Rural delivery

If the order is to be sent to a rural address please add Rural Delivery to your shopping cart, as this is an extra $4.50 shipping cost. If you don't add the rural address postage to your shopping cart when it's needed, there will be a delay in the delivery as I will need to contact you to either supply me with a non rural address or pay the rural postage.

Returns and exchanges

I have personally selected each product for the So D'lish shop so I hope that you like the products as much as I do. However if you change your mind, or if you order the wrong thing I may not be able to exchange it for you so please choose carefully.
If you have any questions about any of the products, please don't hesitate to ask me a question.